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Aug 22, 2018Article Details
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Ally, N. S., & Mbamba, U. O. (2018). The effect of ICT on service quality perception and customer satisfaction: the case of ICT-enabled services in selected banks. African Journal of Finance and Management, 18(2), 11–19. https://doi.org/10.4314/ajfm.v18i2.
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The effect of ICT on service quality perception and customer satisfaction: the case of ICT-enabled services in selected banks
Najim Soud Ally
Ulingeta O.L. Mbamba
Abstract
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