Main Article Content
The purpose of this study is to investigate the efficacy and effectiveness of the BA in Contemporary English and Multilingual Studies (CEMS) at the workplace. Regarding efficacy, this investigation focuses on how the programme capacitated the graduates with language skills to ensure that the outcomes are achieved. The multilingual content in two languages (English and Sepedi) aims to develop bilingual experts. The study is qualitative in nature and used 30 employed graduates from this bilingual programme who filled in questionnaires, and 10 of them were selected for interviews to get more clarity on the issues raised. The article is premised within the social constructivist theory. The study found that graduates (employees) meet different languages at their workplaces. One of such challenges was that they encountered languages that are unknown to them and were unable to fulfil their responsibilities. Secondly, most of them are not competent in the English language and hence struggle to satisfy their cliental. The study concludes that the programme needs a lot to provide efficiency and efficacy to the graduates.
Key words: Bilingualism, multilingualism, translanguaging, intellectualization of African languages, medium of instruction