Ghana Library Journal

Log in or Register to get access to full text downloads.

Remember me or Register

DOWNLOAD FULL TEXT Open Access  DOWNLOAD FULL TEXT Subscription or Fee Access

Interpersonal Conflicts In Ghanaian University Libraries

CY Kofi


The paper reports on the results of a survey that identified the sources responsible for interpersonal conflicts in university libraries in Ghana.
The case studies of three university libraries in Ghana are presented. A sample size of 150 was chosen from a population of 321 staff members to conduct the survey. Results indicate that personality differences, superior/subordinate relationships, power struggle and competition are responsible for interpersonal conflicts in Ghanaian university libraries.
It then makes recommendations on how to manage the various types of interpersonal conflicts within university libraries.

Keywords: Interpersonal Relationships, Conflict Management, Library Conflict, Academic Libraries

Ghana Library Journal Vol. 19 (2) 2007 pp. 25-40
AJOL African Journals Online