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Availability of ICT facilities and technostress among library staff of Kashim Ibrahim Library, Ahmadu Bello University (ABU), Zaria, Kaduna State, Nigeria


Charles Nwabueze Chukwuji
Celestina Ebelechukwu Umeji

Abstract

This study investigated availability of ICT facilities and technostress among library staff in Kashim Ibrahim Library, Ahmadu Bello University, Zaria, Nigeria. Descriptive survey design was used for the study. The population was 370staff consisting of Professional and Para-professional Librarians. Stratified sampling technique was adopted, a sampling population of 186 was arrived at using Krejcie and Morgan (1970) formula table. Data was collected using questionnaire.186 questionnaires were administered to the staff. Four research questions guided the study. Data was analyzed using simple percentage and tables. One of the major findings of the study is that there is high availability of various ICT facilities like Computers/laptops, Network technology, Internet facilities etc. in KIL.It was also discovered that the majority of the staff have experienced various types of technostress like inability to concentrate on a task when using computer etc. The study also discovered that changing roles of librarians in the 21st century is one of the causes of technostress and feeling of sore muscles in back/shoulder is identified as one of the symptoms of technostress. Coping and minimizing strategies like using monitors with low ray radiation was identified. Recommendations made includes, having a well thought out ICT and staff welfare policies.

Keywords: Availability, ICT, Technostress, University, Libraries, Staff, Nigeria


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eISSN: 2805-3478
print ISSN: 1597-4316