Information Impact: Journal of Information and Knowledge Management

Librarians’ digital literacy and technical skills in the use of innovative technologies for service delivery in state university libraries in South-South, Nigeria

Victoria Kelechi Izuakolam — 2026-07-10

This study examined librarians’ digital literacy and technical skills in the use of innovative technologies for service delivery in state university libraries in South-South, Nigeria. A descriptive survey design was adopted, and the population comprised 164 librarians, all of whom were studied using a census approach. Data were collected using a self-designed questionnaire with a reliability coefficient of 0.89. Descriptive statistics and Pearson Product-Moment Correlation were used for data analysis at the 5 level of significance The findings revealed that librarians moderately possessed digital literacy skills x 59 but lacked adequate technical skills x 8 for the effective deployment of innovative technologies in service delivery. The results further showed significant relationships between digital literacy and service delivery (r = 0.644, p < 0.05) and between technical skills and service delivery r 483, p < 5 The study concludes that strengthening librarians’ competencies is essential for improving technology-driven service delivery in university libraries. The study recommends regular training programmes, continuous professional development, and improved technological infrastructure to strengthen librarians’ competencies and improve service delivery in state university libraries.

Information behaviour research: Global insights and African realities

Janet O. Adekannbi — 2026-07-10

Information behaviour (IB) describes all forms of human interactions with information including intentional and unintentional information activities. It is an interdisciplinary field which integrates contributions from diverse disciplines. This paper discusses the global trends in information behaviour research, emphasising the shift from the system centred to user centred research, early focus on occupations, the shift to studying people’s everyday life experiences, studying people in contexts, the evolution of theories, models and methodologies, as well as the interdisciplinarity of the information behaviour field. The paper provides useful insight into information behaviour research globally and in Africa. It addresses the specific realities of information behaviour research in Africa, highlighting unique challenges that require some attention from information professionals. The paper provides recommendations for context driven research in information behaviour within the African continent.

Beyond blueprints: How training and development are realized in Ghana’s academic libraries

Yaw Akwoyire Aviamu — 2026-07-10

The study aims to examine the effect of training and development on library staff and delivery of services in the selected public universities in the Ashanti Region of Ghana. Using a mixed research approach, data collection instruments were administered to 86 library staff in the form of questionnaires, while semi structured interviews were conducted among the university librarians from the selected public university campuses: the Kwame Nkrumah University of Science and Technology (KNUST), Kumasi Technical University (KsTU), and the Akenten Appiah - Menka University of Skills Training and Entrepreneurial Development (AAMUSTED). Results revealed that the library staff is involved in various training and development programmes, including workshops (96.5%), orientation programmes (73.3%), job rotation (61.6%), and conferences (50.0%), but the formalized training and development policy is lacking in the institutions. Implications: The study recommends that Training programmes seem to positively influence the performance of the staff work, enhance knowledge and skills, improve customer service delivery, and enhance the services offered in the libraries. Despite the strategic importance of academic libraries, effective service delivery through training and development is constrained by inadequate funding, limited time for staff training, the absence of formalized training policies, and challenges in transferring acquired knowledge into workplace practice. By highlighting these context specific barriers within Ghanaian academic libraries, the study contributes fresh empirical evidence to the discourse on human resource development in higher education institutions.

Influencing factors on academic staff intention to exploit artificial intelligence technologies in a Nigerian university

Onome Norah Ekoko — 2026-07-10

The study examined the influencing factors on academic staff intention to exploit AI technologies in Nigeria with a focus on Admiralty University, Nigeria (ADUN). The study adopted a quantitative research design, using a structured questionnaire administered to 131 academic staff across the six faculties in the university. Data was analyzed using descriptive and inferential statistics to examine relationships, patterns, and significance among the variables under study. The study was anchored on the Unified Theory of Acceptance and Use of Technology (UTAUT). From the lens of performance expectancy, effort expectancy, and social influence, the findings showed that exploiting AI technologies by academic staff in the university were influenced by improved teaching and research productivity. The finding indicated that the advantages of exploiting AI outweighed its associated challenges, thereby strengthening their intention to exploit AI technologies. The results highlighted AI technologies to be relatively easy to learn and integrate into existing academic workflows. Many expressed strong confidence in exploiting AI with minimal guidance and training in achieving proficiency. The study revealed that exploiting AI technologies was ingrained in facilitating conditions; hence, improving the facilitating conditions can lead to a rewarding experience in the exploitation of AI technologies in the university. The study recommended that addressing the identified problems requires targeted interventions by policymakers, stakeholders, and practitioners by exploiting evidence-based strategies that respond to the unique context of a study population.

Effect of library location on librarians service delivery in academic libraries in the Niger Delta Region, Nigeria

Emuejevoke Paul Ogo — 2026-07-10

This study examined the effect of library location on librarians' service delivery in academic libraries in the Niger Delta Region, Nigeria. Specifically, it investigated the level of service delivery among librarians, the effect of the distance between the library and key academic facilities on service delivery, and the relationship between library location and librarians' service delivery in federal university libraries in the Niger Delta Region. The study adopted the descriptive correlational survey research design with a population of 199 librarians drawn from nine federal university libraries across the Niger Delta Region. Total enumeration sampling technique was adopted. Data were collected using a structured questionnaire titled "Effect of Library Location on Librarians' Service Delivery Questionnaire" (ELLLSDQ), validated with a Pearson Product-Moment Correlation reliability coefficient of 0.87. Of 199 copies distributed, 183 (92%) were retrieved and found usable. Data were analysed using weighted mean and Pearson's Product- Moment Correlation (PPMC). Findings revealed that librarians' service delivery is high, there is significant effect between the distance of the library and key academic facilities on librarians’ service delivery, and a very strong positive relationship exists between library location and librarians' service delivery. The study recommended that universities with large campuses may consider the establishment of branch libraries which could bring resources closer to users, and potentially enhance librarians'users’ engagement and service delivery.

Knowledge and perception of blockchain technology for service delivery by librarians in Nigerian universities

Rebecca Ameh — 2026-07-10

This study examines the knowledge and perception of blockchain technology for service delivery among librarians in Nigerian universities. A cross sectional descriptive survey design was adopted for the study. Data were collected from 224 academic librarians using a structured questionnaire based on a four point Likert scale. Descriptive statistics were used to analyze the data, while the Kruskal – Wallis H test was employed to examine differences in knowledge based on demographic variables at a 0.05 level of significance. The findings revealed that librarians possess a moderate level of knowledge of blockchain technology, with stronger awareness of basic concepts than technical components. Librarians demonstrated a generally positive perception of blockchain, recognizing its relevance and potential to enhance service delivery. However, significant challenges such as high implementation cost, lack of technical expertise, inadequate training, and insufficient institutional support were identified. Furthermore, educational qualification and years of experience significantly influenced knowledge levels, while gender had no significant effect. The study concludes that blockchain technology holds considerable potential for improving library service delivery, but its adoption is constrained by knowledge gaps and structural challenges. It is recommended that stakeholders invest in training, policy development, and institutional support to facilitate effective integration.

Librarians’ data managaement, analytic competencies and service delivery in state university libraries in South-South, Nigeria

Victoria Kelechi Izuakolam — 2026-07-10

This study assessed librarians‟ data management competencies, data analytics competencies, and service delivery in state university libraries in South-South, Nigeria. Adopting a descriptive survey research design, the study covered all 164 librarians in state-owned university libraries in the region using a total enumeration sampling technique, with 152 valid responses analysed. Data were collected using a structured questionnaire and analysed using descriptive statistics (frequency counts and weighted mean) and inferential statistics (Pearson Product-Moment Correlation) at a 0.05 level of significance. Findings revealed that librarians generally lack adequate data management and data analytics competencies, as reflected in low aggregate mean scores below the criterion mean of 2.50. The results also showed limited application of data management and analytics technologies in library service delivery. Correlation analysis indicated weak but statistically significant positive relationships between data management competencies and service delivery (r = 0.341, p < 0.05) and between data analytics competencies and service delivery (r = 0.311, p < 0.05). The study concludes that deficiencies in librarians‟ data competencies and limited institutional support significantly constrain effective service delivery in state university libraries. It recommends targeted capacity building, institutional investment in digital infrastructure, integration of data-driven technologies into library services, and policy-driven support frameworks to strengthen data management and analytics competencies for improved library service delivery in the digital era.

Implications of makerspace and deliverables impact on teaching and learning in colleges of education in Nigeria

Tony Ikponmwosa Obaseki — 2026-07-10

The paper examined the implications of makerspace and its deliverable Impact on Teaching and Learning in Colleges of Education in the introduction, and literature reviewed. Purposes for the research and investigation questions were duly listed. Survey research method was adopted. The population were all Federal Colleges of Education is south-south zone in Nigeria, selected using purposive sampling technique, while 100 (Twenty five (25) teaching staff from each Teaching staff from the schools of Vocational Education and Technical Education from all the colleges (Population) were selected and used as sample /respondents using accidental sampling technique. The research investigation revealed that makerspace is available in federal colleges of education; that there is relationship between the makerspace center and classroom instruction; makerspace influences libraries role in teaching and learning because makerspace availability and presence in libraries attract patronage and use of library; it has effect on lecturer‘s ability to deliver effectively the contents of his/her course. The findings also showed that inadequate sensitization of the college community; inadequate facilities and lack of professional staff etc, affects the use of makerspace in federal colleges of education. The research proffered some solutions to identified problems.

Governance of professional associations in Nigeria: A comparative analysis of Nigerian Library Association and Nigerian Bar Association

Magnus Osahon Igbinovia — 2026-07-10

Professional associations are established to cater for the professional needs of their members. They play a critical role in promoting professional development, regulating professional practice, and representing the interests of members. However, there are limited comparative studies on the governance structures across professional associations in Nigeria. This article therefore, examined the governance of professional associations from the lens of the Institutional Theory. In doing this, the article compared the Nigerian Library Association (NLA) and the Nigerian Bar Association (NBA), using the three (3) pillars of Institutional Theory which are regulative, normative, and cultural-cognitive dimensions. The article showed substantial similarities in the governance of these professional associations particularly in the aspects of governance systems, rights and privileges, duties of members, body of knowledge, and professional development. However, notable differences exist in organizational goals, disciplinary mechanisms, social expectations, membership attitude and obligation, approaches to professional obligations, and welfare provisions. The NBA shows a more formalized enforcement structure, while the NLA shows more emphasis on professional participation and engagement. Both the NLA and NBA need to clearly cater to the welfare of their members and ensure the professional growth of members as a means to strengthen the association. The study has practical implications for strengthening governance practices within professional associations and enhancing professional development in Nigeria’s professional bodies.

Health information literacy as a determinant of health services in public hospitals in Delta State, Nigeria

Emmanuel Enoghenekeno Sada — 2026-07-10

This study examined health information literacy as a determinant of healthcare services among public health workers in Delta State, Nigeria. A correlational research design was employed. The study population consisted of 1,955 health workers across 25 Local Government Areas, from which a sample of 322 respondents (including Nurses, Medical Doctors, Laboratory Scientists, and Midwives) was selected using a random sampling technique. Data were collected using a structured questionnaire, and the reliability of the instrument was established at 0.754 using Cronbach's Alpha statistics. A total of 294 copies of the questionnaire were returned, representing a 91% response rate. The findings affirmed that health information literacy uniformly and positively determines the level of healthcare services delivered by the health workers with a high aggregate mean of 3.41, which far exceeds the criterion mean of 2.50. The findings also revealed that the primary means of acquiring HIL skills was the Internet (100%), followed by formal education (99.3%) and self study (99.0%). The extent of health information literacy competence among the workers was found to be high, with an aggregate mean of 3.20, exceeding the criterion mean of 2.50. Major healthcare services rendered included prenatal/antenatal care, surgical treatment, and laboratory services (all 100%). Furthermore, 100% of respondents agreed that HIL reduces morbidity and premature deaths while allowing for better patient care. The study concludes that health information literacy is a significant factor determining the quality of healthcare delivery. Possession of high level information literacy skills by health workers positively affects the efficiency and effectiveness of services provided in public hospitals.