Retracted: The contributing factors of business process strategy on customer relationship management performance: A pilot study among SME’s logistic operators

  • M.F.M. Shah
  • N. Hussin
  • S. Wahab
Keywords: Customer value creation, users respect, consent, CRMP

Abstract

This article was withdrawn and retracted by the Journal of Fundamental and Applied Sciences and has been removed from AJOL at the request of the journal Editor in Chief and the organisers of the conference at which the articles were presented (www.iccmit.net). Please address any queries to editor@jfas.info.

Published
2018-05-28
Section
Articles

Journal Identifiers


eISSN: 1112-9867