Effect of manpower training and development on organisational goals attainment: a study of Lapo Microfinance Bank Limited, Lagos

Abstract

Employees’ are the most cherished assets in any business organisation. However, there is need to develop their skills, knowledge and capability to contribute towards the accomplishment of organisational goals. This study adopted cross-sectional survey research design using quantitative research approach. Convenience sampling approach was used as sampling technique and collected data were analysed using simple percentages, correlation and regression analyses. Findings of the study reveal significant positive relationship between manpower training and development and organisational goals. Manpower training and development was also found to exert significantly influence on quality service delivery of the bank. On the basis of this finding, the study concludes that effective manpower training and development is vital to the accomplishment of organizational goals. The study recommends that business organisations should develop strong policy in the area of manpower training and development and ensure adequate budgetary allocation to finance the training programme consistently.

Keywords: Manpower training, development, organisational goals, service quality