Listening for effective communication: A study of undergraduates of Nnamdi Azikiwe University, Awka

Abstract

In almost every human interaction, listening plays a vital role and so determines the effectiveness of such communication events. Sadly the comportment of many university undergraduates during lectures leaves much to be desired. This to a large extent impedes their communication effectiveness. The purpose of this study therefore is to determine how attentive students are during lectures, identify the causes of possible deviant behaviors and to suggest some remedies. To carry out this research, an  unobtrusive participant observation and interview methods were adopted. Findings  revealed that many undergraduate students of the university are victims of poor  listening habits .It was recommended that a more conducive learning atmosphere  provided in order enhance effective communication.