Does leisure have an effect on employee’s quality of work life?
AbstractThe purpose of the research was to determine the effect of leisure on the overall Quality of Work Life (QWL) of Front Office Employees (FOEs). This paper presents the results of a self-administered survey, consisting of 12 sections, used to collect data from 145 Front Office Employees in February 2010. A confirmatory factor analyses and a Spearman correlation coefficient were used to determine the relationship between Leisure time, Leisure preferences and Quality of Work Life domains. The study found that Leisure has a definite effect on the overall QWL of FOE; employees lack time to participate in leisure activities; and a positive relationship exists between Leisure and Physical health and safety. This type of research has not previously been conducted on FOEs in a South African hotel group and contributes largely to literature on leisure and QWL.
Keywords: Leisure participation; Quality of work life; Front office employees; Hotel; Life domains; Hospitality industry
South African Journal for Research in Sport, Physical Education and Recreation, 2012, 34(2): 153-171