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Savannah Journal of Medical Research and Practice

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Assessment of job satisfaction among health workers in a tertiary hospital in Zaria, Northern Nigeria

NN Butawa, AG Sule, VN Omole, JK Yere, M Dogo, J Gyuro

Abstract


Background: One of the best ways to strengthen the already weak health system in Nigeria is human capacity development; particularly if the country is to attain the Millennium Development Goals by 2015. It is therefore imperative to identify those factors that affects job satisfaction in the health sector in order to minimize migration of skilled health workers.
Objectives: This study was conductedto determine the level of and factors affecting job satisfaction and retention of health professionals working in Ahmadu Bello University Teaching Hospital, Shika.
Methodology: The study was a cross sectional descriptive study and stratified sampling technique was used to select 208 health workers. A structured, self-administered Job satisfaction survey questionnaire was used. Statistical Package for Social Sciences version 19 was used for analysis.
Result: The response rate was 69%, mean age of respondents was 35 years ±8 SD. The mean years of service was 6.5 years ± 8.4 SD, mean number of working hours per week was 43 ± 9 SD and the mean monthly income was N164,106.9 ±N64,577.1 SD. The overall satisfaction of the respondents was 71.6 % while co-worker satisfaction was 60.1%. There was no statistically significant association between socio-demographic data of respondents and job satisfaction. All the components of job satisfaction were found to be statistically significantly associated (service p=0.001, Professionalism p=0.002, Income p=0.031, Competence/Training p=0.005, Work-related stress p=0.001, Management p=0.001, Orientation p=0.005).
Conclusion: Professionalism, competency and training, work-related stress, orientation, occupation and income were found to be important determinants of job satisfaction. The overall job satisfaction was high. The identified determinants of job satisfaction will help the hospital management to increase their employee's job satisfaction.

Key words: Job satisfaction, health workers, determinants of job satisfaction, Kaduna, Nigeria



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