International Journal of Engineering, Science and Technology

International Journal of Engineering, Science and Technology (IJEST) - an E-journal is an international peer-reviewed, electronic, online journal published by MultiCraft. The aim and scope of the journal is to provide an academic medium and an important reference for the advancement and dissemination of research results that support high-level learning, teaching and research in the fields of engineering, science and technology. IJEST publishes articles that emphasizes research, development and application within the fields of engineering, science and technology. Original theoretical work and application-based studies, which contributes to a better understanding of engineering, science and technological challenges, are encouraged. All manuscripts are pre-reviewed by the editor, and if appropriate, sent for blind peer review. Contributions must be original, not previously or simultaneously published elsewhere, and are critically reviewed before they are published. Papers, which must be written in English, should have sound grammar and proper terminologies.

Other sites related to this journal: http://www.ijest-ng.com/index.htm

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Vol 3, No 7 (2011)

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Table of Contents

Articles

Product quality, service reliability and management of operations at Starbucks EMAIL FREE FULL TEXT
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K Paryani 1-14
Signal-to-Noise ratio and design complexity based on Unified Loss Function – LTB case with Finite Target EMAIL FREE FULL TEXT
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NK Sharma, EA Cudney 15-24
Service reliability assessment using failure mode and effect analysis (FMEA): survey and opportunity roadmap EMAIL FREE FULL TEXT
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A Sutrisno, TJ Lee 25-38
Applying lean Six Sigma to reduce linen loss in an acute care hospital EMAIL FREE FULL TEXT
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SL Furterer 39-55
A design for Six Sigma case Study: Creating an IT change management system for a mid-size accounting firm EMAIL FREE FULL TEXT
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P Long, J Kovach, D Ding 56-72
Application of MBNQA for service quality management and performance in healthcare organizations EMAIL FREE FULL TEXT
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SC D’Souza, AH Sequeira 73-88
The use of continuous improvement techniques: A survey-based study of current practices EMAIL FREE FULL TEXT
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JV Kovach, EA Cudney, CC Elrod 89-100
An evaluation of professional quality measurement systems for the automotive industry EMAIL FREE FULL TEXT
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O Senoz, W Daughton, A Gosavi, E Cudney 101-108


ISSN: 2141-2839