Re-inventing Stakeholder Approach to ICT Usage in Higher Education Management: Service Challenges and Barriers

Abstract

Education is the vehicle to unlocking individuals' latent cognitive resource for societal development. To facilitate the process especially in  the vast globalising world, ICT has provided the desired indispensable leverage. The paradoxical effect of ICT in reforming learning behaviour in the students inspired this research interest. The study aimed at identifying the negative learning tendencies; identifying intervening variables as well as assessing levels of ICT impact on the development of education in Nigeria. The study critically reviewed  extant literature on the subject of study. An assessment of education-aided ICT revealed a new set of teaching and learning behavioural  patterns in the Nigerian tertiary education, bequeathing incompatible performance outcomes. Particularly from the learner's spectrum,  the emergent negative tendencies have raised nagging questions on the application of the ICT for positive learning behaviour among the students. Other findings of the study showed that in the face of numerous positive outcomes of ICT use in the learning process, the  misuse of ICT has also led to school dropouts, poor academic achievement and brain drain among students. Hence, the study  recommended ICT funding partnership with external stakeholders as a  panacea to addressing ICT related constraints for effective teaching and learning in higher education.