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Behavioral intention to use mobile health (mHealth) technologies among caregivers of cancer patients

Yulita Hanum P. Iskandar
Au Chia Yen


INTRODUCTION: According to an analysis by the World Health Organization (WHO), the
number of deaths caused by cancer has increased every year from 1990 to 2017. Mobile health
(mHealth) technologies are powerful tools to improve cancer awareness by providing educational
information. Therefore, the aim of this study was to examine factors affecting the behaviors
among caregivers of cancer patients in Malaysia using mHealth technologies.
METHODS: The study applied the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2)
model as a theoretical framework, with the I-Change Model (ICM) to extend the UTAUT2. The
population element in this research study focused on caregivers of cancer patients who own a
smartphone capable of accessing the internet and can download mobile applications. SmartPLS
was used for model and construct testing. A total of 131 sets of valid data were collected from the
target population through an online survey.
RESULTS: Results showed Effort Expectancy (EE), Facilitating Condition (FC), Habit (HT),
Awareness Factor (AWN), and Perceived Privacy Risk (PPR) were found to be significant constructs.
Performance Expectancy (PE), Social Influence (SI), Hedonic Motivation (HM), and Price Value (PV)
were not significant constructs.
CONCLUSION: This study provided baseline data on the use of mHealth technologies to the
caregivers of cancer patients in Malaysia to reduce their caregiving burden.

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eISSN: 2410-8626