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Factors influencing the high rejection rates of HIV 1/2 serology samples at Charlotte Maxeke Johannesburg Academic Hospital and the cost implications


Bhaveshan Reddy
Naseem Cassim
Florette Treurnicht
Zinhle Makatini

Abstract

Background: HIV enzyme-linked immunosorbent assay (ELISA) is one of the most requested test sets within Virology and forms an essential part of  patient management. Assessment of the rejection criteria is a key quality indicator, crucial for improving laboratory services and efficiency to ensure  accurate and reliable results.


Objectives: The aim of this study was to identify the factors that influence the HIV 1/2 serology rejection rates (RR) at Charlotte Maxeke Johannesburg  Academic Hospital and to evaluate the associated costs.


Methods: A retrospective study was conducted (June to December 2019) to identify the RR and rejection criteria of HIV serology samples throughout the  total testing process. Descriptive analysis using percentages and frequencies was used to analyse the RR by phase, health establishment, ward and  healthcare professional. A cost analysis incorporating minor and major costs was modelled in each phase of testing, and the total cost of rejections was  calculated.


Results: A total of 6678 tests were received, and 738 were rejected (RR = 11.1%). The preanalytical phase contributed significantly to the overall RR, with  the requirement of a separate sample (57.44%) the most common reason for rejection. The total cost per rejected test was $2.47, which amounted to a  total rejection cost of $197.55, of which $158.18 was caused by the pre-analytical rejection criteria.


Conclusion: High RR of HIV tests were noted, resulting in significant cost wastage. Identification and analysis of rejections must be implemented across  all laboratories to improve the efficiency of testing, provide a cost-saving benefit and maintain high laboratory standards. 


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eISSN: 2078-6751
print ISSN: 1608-9693