Determinants of Organizational Citizenship Behaviour among Employees of Public and Private Organisations

Abstract

The focus of this study is to investigate the influence of organizational climate and leader-member exchange on organisational citizenship behaviour. Three hundred workers from both public and private organisations took part in the study. Multiple regressions and t-test for independent group were used to test the predicted hypotheses. Findings showed that Leader-member relationship significantly influenced employees’ exhibition of organisational citizenship behaviour and organisational climate. Findings have implication for creation of positive work-climate and expression of discretional behaviour for group and organisational development.

Key words: Leader-member exchange, organisational climate, organisational citizenship behaviour, public and private organisation.