The benefits of applying business re-engineering in Sudanese banks from the point of view of bank workers: A case study of banks operating in locality East of AL GEZIRA

Abstract

The aim of the research is to identify the concepts of business re-engineering and the benefits of its technical, organizational, behavioral, work environment and organizational culture, as well as to provide recommendations that can contribute to activating the role of business re-engineering in Sudanese banks. Research Problem The research problem lies in a main question: What are the benefits of applying business re-engineering in Sudanese banks from the point of view of bank employees. The research followed the descriptive approach in covering the theoretical framework, presenting previous studies and the field analytical method, by means of a questionnaire consisting of 38 items, which were distributed to a sample of banks operating in the East Al-Gezira locality by a random sample. The researchers decompiled and analyzed the questionnaire through the statistical package for social sciences (SPSS) program. Statistics were used: frequencies, percentages, arithmetic mean, t-test). The most important results There are several benefits for applying business re-engineering in Sudanese banks; Technical benefits, organizational benefits, behavioral benefits, benefits of the work environment and organizational culture, as well as providing new solutions to problems that were not visible or did not occur before, as well as improving information systems and developing the decision-making process, as well as the willingness to contribute new ideas to work. The most important recommendations are the need to pay attention to the technical, organizational and behavioral aspects of business re-engineering, the need to pay attention to the work environment and organizational culture of business re-engineering in Sudanese banks.