Corporate social responsibility and psychological contract: towards redefining relationships
There is growing concern about the activities of business in society. Much attention is drawn to the changing nature of the relationship between corporations and society which has increased the demand for organisations to recognise their corporate social responsibility (CSR). This research explores an understanding of the relationship between multinational corporations and their host communities in the Niger Delta, Nigeria. Based on data from semi-structured interviews and focus group discussion in three host communities, there is an implicit contractual relationship which could be likened to that of a psychological contract. From a Psychological contract perspective, the study suggests the need for reciprocal benefits from both parties for desired positive impact. This study also establishes the nexus between CSR and psychological contract and contributes to evolving debates on CSR for improved relationships between business and the society.
Keywords: Corporate social responsibilities, Psychological contract, Nigeria, Niger delta, relationship, Nigeria, Multinational corporations