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Information Technologist (The)

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Relevance and users’ satisfaction with the information resources in University libraries in the South-South zone of Nigeria

NP Okpokwasili, CC Okoro

Abstract


The study was conducted to determine the influence of relevance on users’ satisfaction with information resources in university libraries in South -South zone of Nigeria. Survey re search method was adopted for the study. The population of this study consists of 83 library staff and 7426 lecturers in the 11 university libraries in the zone during the 2012/2013 academic session. A sample of 36 library staff and 4627 lecturers from 6 o f the universities in the zone was used. The instrument was a researcher made questionnaire titled Relevance and Users’ Satisfaction with Information Resources (RUSIRQ) which was used to collect data. Means and standard deviations were used in answering th e research question while the hypothesis was tested using t -Test in IBM SPSS for Window version 20 at p = 0.05 level of significance. The findings revealed that there was significant influence of relevance on users’ satisfaction with information resources in university libraries in the South -South zone of Nigeria. The inference is that relevance has a strong influence on users’ satisfaction with information resources in university libraries in the South -South zone of Nigeria. It is therefore recommended th at librarians should take cognizance of relevanceof the information resources in the event of acquisition.

Key Words: Relevance; Users,’ Satisfaction; Information, Resources.




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