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Perception, experience and satisfaction with quality antenatal care services among pregnant women attending antenatal clinic in selected healthcare facilities in Osogbo metropolis Perception, expérience et satisfaction des femmes enceintes fréquentant les cliniques prénatales de certains établissements de santé de la métropole d'Osogbo concernant la qualité des soins prénatals
Abstract
Introduction: Antenatal care service is an essential part of basic primary healthcare during pregnancy which offers different services that ensure early identification, effective management of pre-natal morbidities, and facilitate institutional delivery.
Methods: A descriptive cross-sectional research design was used for the study. The study was conducted among one hundred and seventy pregnant women between November and December, 2023. An adopted and a self- developed questionnaire were used for data collection. Data were analyzed using descriptive statistics of frequencies and percentages, while inferential statistics of chi-square was used to test the stated hypothesis at 0.05 level of significance
Results: The results showed that more than three-fourth 130(67%) of the pregnant women had good perception of antenatal care services, majority 136(80%) had positive experience and majority 111(65%) had high level of satisfaction with antenatal care services. The result also showed a statistically relationship between experience and satisfaction with antenatal care services ((x2=8.410; df=1; p-value=0.004)
Conclusion: Overall level of satisfaction with antenatal care services was high and majority of the pregnant women had good perception of antenatal care services.
Introduction : Le service de soins prénatals est un élément essentiel des soins de santé primaires de base pendant la grossesse qui offre différents services qui assurent une identification précoce, une gestion efficace des morbidités prénatales et facilitent l'accouchement en établissement.
Méthode de l'étude : L'étude a été menée selon un protocole de recherche transversal descriptif auprès de cent soixante-dix femmes enceintes entre novembre et décembre 2023. Un questionnaire, adopté par l'équipe et développé par l'équipe, a servi à la collecte des données. Les données ont été analysées à l'aide de statistiques descriptives de fréquences et de pourcentages, tandis que des statistiques inférentielles du khi carré ont été utilisées pour tester l'hypothèse formulée à un seuil de signification de 0,05.
Résultat de l'étude : Les résultats ont montré que plus des trois quarts (130 %) des femmes enceintes avaient une bonne perception des services de soins prénatals, la majorité (136 %) en avait une expérience positive et la majorité (111 %) en était très satisfaite. Les résultats ont également montré une corrélation statistique entre l'expérience et la atisfaction à l'égard des services de soins prénatals (x 2 = 8,410 ; df = 1 ; p = 0,004).
Conclusion : Le niveau global de satisfaction à l'égard des services de soins prénatals était élevé et la majorité des femmes enceintes avaient une bonne perception des services de soins prénatals.
