Strategy-implementation & Employee Performance among Commercial Banks Sampling the Centenary Bank of Uganda

Abstract

This research article examines the effect of strategy-implementation on employee performance among commercial Banks, with reference to the Centenary Bank of Uganda. It thus seeks to establish the effect of strategy resource allocation, strategy communication and strategy supervision on employee performance at the Centenary Bank. A descriptive research design was used and data collected from a sample of 123 respondents. Data was analyzed by using frequencies, percentages, mean, standard deviation, Spearman’s rank correlation and regression analysis with the help of SPSS version 25. The research-study found a statistically significant and positive relationship between strategy resource allocation (r_s = 0.648, p = 0.000); strategy communication (r_s = 0.504, p = 0.000); and strategy supervision (r_s = 0.398, p=0.010) and employee performance. 53.8% of the variations in employee performance is jointly explained by the predicator variables. It went on to conclude that strategy resource allocation, communication and supervision have a significant positive effect on employee performance at Centenary Bank. The research-study recommends that the Bank has to allocate resources that will reward employees who excel in implementing strategy in their departments. Further, it has also recommended that an open-door policy that allows employees to receive timely communication on matters relating to strategy should be implanted. This will help in ensuring that they are perpetually informed about new developments in the strategy. Strategy supervision during strategy-implementation thus needs to be strengthened.